KEMBALI

Privacy policy

How Golfmart handles account, order, and communication data.

Golfmart.id is operated by CV Fairway Nusantara. This policy explains what personal data we collect when you use the storefront, the clubhouse, or our WhatsApp channel, what we use it for, who we share it with, and how to have it deleted.

CV Fairway Nusantara, Jalan Imam Bonjol II Nomor 88, Desa/Kelurahan Telaga Asih, Kec. Cikarang Barat, Kab. Bekasi, Jawa Barat 17530

LAST UPDATED 10 NOVEMBER 2026

1. Data you give us

Account details: name, email, and WhatsApp number, plus your Google name and email if you sign in with Google.
Shipping addresses and order history.
Transfer receipts you upload to confirm a payment, and bank account details you give us for refunds or payouts.
Trade-in and sell requests, including club details, photos, condition, and quote.
Wanted requests and warranty claims.
Clubhouse posts, replies, photos, polls, and Ronde sign-ups. These are visible to other visitors.
Messages you send us on WhatsApp or by email.

2. Data collected automatically

A sign-in cookie that keeps you logged in. We don't use advertising or tracking cookies.
Server logs with your IP address, browser, device type, and the pages you request, used to keep the site running and to stop abuse.

3. How we use it

Checkout, payment confirmation, shipping, and branch pickup.
Order updates, clubhouse notifications, and customer support.
Trade-in inspection and pricing, warranty claims, and refunds.
Fraud checks, stock records, and accounting.

We don't sell personal data.

4. Who we share it with

The Golfmart branch that handles your order, pickup, or trade-in.
Couriers, who receive your name, phone number, and shipping address.
Service providers that run the site for us: Cloudflare (hosting and photo storage), Railway (servers and database), Plunk (email delivery), and Google (only if you sign in with Google).
Meta, when you choose to message us on WhatsApp. WhatsApp's own privacy policy applies to that chat.
Government authorities, when the law requires it.

5. Storage and security

Data travels over encrypted connections (HTTPS).
Passwords are stored hashed, never in plain text.
Staff accounts see only what their branch and role need.
Order, payment, and tax records are kept as long as Indonesian law requires. Other data is kept while your account is active or while an order, warranty, or claim is open.

6. Your controls and deleting your data

You can correct your account details and addresses in your account.
You can delete your own clubhouse posts and replies.
To delete your account and personal data, email admin@golfmart.id from the email on your account with the subject "Hapus akun". We delete or anonymise it within 30 days and confirm by email, keeping only the order, payment, and tax records the law requires.

This policy may change as our services change; the date above shows the latest version. For privacy questions, email admin@golfmart.id or contact the branch listed on your order confirmation.